Returns & Exchanges
At Nuzzle™ Pillow, we want you to experience your best sleep ever, which is why we offer a 30-night trial period to ensure our pillow is the perfect fit for your comfort. If you are not completely satisfied, we offer a straightforward return and exchange process to make things right.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare the Package
Carefully pack your Nuzzle™ Pillow in its original packaging or a secure shipping box to ensure it remains clean and protected during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will process your full refund back to your original payment method within 5-7 business days.