Frequently Asked Questions
Everything you need to know about your best night's sleep.
What makes the Nuzzle™ Pillow different from standard pillows?
The Nuzzle™ Pillow features a unique dual-layer adjustable core designed to mimic the weightlessness of aerospace technology, providing custom support for your neck and spine regardless of your sleeping position.
How do I clean and maintain my Nuzzle™ Pillow?
Our pillows are designed for easy care. Simply remove the outer cover and machine wash it on a cold, gentle cycle. The inner plush layers can also be machine washed and tumble dried on low to maintain their loft.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. Once your order is processed, you will receive a tracking number via email to monitor your delivery.
Do you offer a sleep trial or return policy?
Yes! We offer a 90-night risk-free sleep trial. If you are not completely satisfied with your Nuzzle™ Pillow, you can return it for a full refund within 90 days of purchase.
Is the pillow suitable for side, back, and stomach sleepers?
Absolutely. Because of the adjustable 'nano-coil' fiber technology, you can add or remove layers to achieve the perfect height and firmness for any sleeping style.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Affirm.